Do you need IT consultants and contractors that are reliable, available and have the skills?
As an ICT support and management company, we focus exclusively on quality management and support with emphasis in customer satisfication.As a leading technology support company, we engage businesses in the Retail, Software, Telecommunication, Consumer Electronics and the Internet of things. We provide support onbehalf of some of the leading brands in Kenya and africa , handling thousands of support sessions a day for consumers with complex technology issues. With our scalable workforce of technology specialists and proven leadership in program design and execusion
We keep your Systems monitored and running-around-the-clock for a flat rate monthly fee.
With us acting as your IT department, you can focus on your business, rather than stress about your tech. We have a disaster recovery plan that ensure that disasters dont cause your systems downtime. In the event that your data is compromised our disaster recovery planning business continuity services get you up and running fast. When your looking for long term contracts or simply want a one-stop-shop for your IT needs, we can help. We offer a 24-hrs emergency response services and guarantee that we are there for you, rain or sunshine. We intuatively understand how small and medium-sized businesses operate here in Livecode Technologies and act as your very own in-house IT team. We always ensure
1.You never go without IT support-we are always there for you, day and night.
2.We maxmize efficiency-We offer both on-site and remote support.
3.You benefit from Proactive IT solutions-We manage problems before they affect your business.
Popular Support and Management services at Livecode Technologies
- Customer support solutions.
- Computer Support solutions.
- Helpdesk Support.
- Hotline management
- Hardware and Software Maintenance.
- Computer network Support
Our experts deliver high customer satisfication.
Full-time, exceptionally skilled and trained technology specialists are the backbone of our turnkey programs.Staff continous training ensure we continously improve our service delivery for outstanding ICT support and maintenance. We always focus in ensuring that your customers know how to get the most value from your products.The more capabilities your customers can successfully use, the stronger the relationship becomes over time.
With our scalable workforce of technology specialists, you can achieve :-
- Boost your customer satisfication scores to industry-leading levels.
- Increase the value of your core offerings and create new revenue streams.
- Differenciate and expand your product offerings.
- Hotline management.
- Increase the value of your waranty programs.
